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FAQ

ORDERS & SHIPPING

We deliver orders on express shipping. Please note that for some couture we may take 2-4 weeks for Crocodile The Ensa Clutch Bag.

We deliver in mostly all countries with FREE international shipping including USA, Australia, Canada and United Kingdom.

SIZING

Please refer to our size chart.

AFTERCARE

If you encounter any issues regarding your item please contact us, we are glad to share with you the options for your couture piece.

Melissa G- I love the quality of Luxury The Ensa Shoes Audrey M- The Ensa Gold Dress is handmade it is truly fantastic masterpiece!! Tim H- I bought for my wife she was oustandingly glad Thank you The Ensa!!!

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is free worldwide.

Country/Region

Country/Region

FAQ

Frequently asked questions